Field Service Supervisor

About ABARTA

ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality!

Summary

The Field Service Supervisor manages a staff of Equipment Service personnel (technicians, equipment installers/Fountain and FreeStyle, Cooler Movers). Responsible for overseeing daily operations - managing schedules, coaching and developing a team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results, and ability to enter data into our business systems. In addition, to managing the direct employees the supervisor is expected liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve.

Responsibilities

• Provide leadership and guidance to the Field Ops team.
• Accountable for delivering the Field Service vision and strategy.
• Drive employee engagement and organizational health.
• Translate Company business data to monitor results.
• Coaching, motivating, developing talent.
• Enhance intellectual capital through training, rewarding, and retaining the best of the best complete employee documentation as needed.
• Improve productivity of the workforce through current technology enablement, training, process improvement, and identifying best practices (e.g., 5S & Lean methodology).
• Enhance customer relations.

Qualifications

• Must be 18 years of age.
• Must be eligible to work in the United States.
• High School Diploma required.
• Bachelor's Degree preferred.
• 5+ years of Equipment Service experience.
• 2+ years supervisory experience.
• Effective coaching/talent development.
• Ability to analyze and interpret spreadsheets/business data.
• Outlook/Excel proficiency.
• Good communication skills Preferred.

Additional Information

ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity.

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