Supervisor, Equipment Service - DU QUOIN

Job Summary

The Equipment Service Supervisor is responsible for the daily operations of the Equipment Service department, including a staff of technicians, equipment installers and movers.

Job Responsibilities

• Provide exceptional service through response, quality, and speed to market.  Manages schedules and capacity of workforce, addresses issues, and ensures targets and goals are met.  
• Improves productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology).  
• Resolves and responds to customers issues.   
• Develop a team of safe world class technicians through training and coaching.  Drives initiatives and results, audits employee performance, reviews report data to analyze results.   
• Be a good steward of financial resources.  Operate within the Profit and Loss (P&L) budgetary guidelines.  
• Adapts well to change and unplanned situations; promotes and drives the execution of organizational change within the functional area of focus. Drives employee engagement and organizational health.

Job Requirements

• High School Diploma or GED required.   Bachelor’s Degree preferred.
• Minimum of three years of work experience.
• Prior experience managing people and budgets.
• Proficient computer knowledge.
• Excellent oral and written communications skills both internally and customer-facing
• Strong time management, organizational, and prioritization capabilities
• Strong analytical skills and ability to convey that information succinctly and clearly.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines.