Manager - Sales Operations

Why you will love Coca-Cola UNITED?

About us:

• Privately owned and operated with 100+ years of historical strength and stability
• Dedicated to supporting internal career growth through on job training, learning and opportunity for career advancement
• Excellent Total Value Benefits Package to include:
• Two weeks paid vacation within first year
• Comprehensive Medical Preferred Provider Plan 
• Dental, vision, flex spending
• Employee Assistance Program
• Company paid life insurance ($50,000)
• Additional optional insurance (accident, critical illness, universal life, home & auto)
• Paid maternity & paternity leave
• Paid holiday & sick time
• 401(k) match (50% on first 6%; plus an additional annual match of up to 3%)
• Exclusive employee discounts (cell phone, event tickets, gym membership, car buying, hotels, car rentals, technology needs and much more)
• Competitive Compensation 
• Fast paced environment promotes a healthy lifestyle
• For qualified candidates we offer an amazing CDL Tuition Program reimbursable up to $5250 for CDL school tuition – ask your Recruiter for details
   

Job Description

The Manager – Sales Operations position is responsible for the development and performance of sales activities in assigned market to maximize sales volume profits through market execution and leadership of associates. Accountable for the overall leadership, growth, development, and safety of the entire sales team. The Manager – Sales Operations is responsible for the sales processes, tools and technologies that support all aspects of the sales team activities, associate development, and business results. 

What your day will look like:

• Carries out supervisory responsibilities in accordance with the UNITED policies and applicable laws
• Interview, hire, and train associates
• Plan, assign, and direct work
• Appraise performance
• Address complaints and resolve problems
• Builds positive associate morale
• Motivate and communicate effectively. Provide direction and leadership to sales team
• Collaborates with Sales Center Manager to direct sales forecasting activities and set performance goals accordingly
• Reviews and analyzes sales results to assess customer needs
• Influences and implements strategic sales plan to achieve corporate goals
• Coordination of sales, distribution, and merchandising routes while balancing logistics efficiencies to meet customer needs
• Coordinates liaison between sales department and all cross functional teams
• Ensures all Company policies and procedures are followed
• Address complaints and resolve conflicts with both internal and external customers
• Ensures all business and financial goals are achieved
• Ensures execution of channel/customer annual business plans, pricing, Calendar Marketing Agreements (CMA), and all communications with customers and associates 
• Deliver sales presentations and negotiate agreements with key clients in coordination with sales representatives and functional partners
• Be an Ambassador of the Company through developing community and customer relationships
• Achieve market execution standards to assigned goals
• Performs appropriate duties as assigned by management

What you need to succeed:

• Minimum age 18 years old
• Valid driver’s license required and obligation to maintain compliance with UNITED fleet policy
• Personal Protective Equipment (PPE) as required by position and compliance with UNITED safety policies
• Regular and prompt attendance is an essential function of the job
• Ability to read, write and speak English 
• Ability to maintain a neat professional appearance within Company guidelines
• Ability to maintain safety and security of Company assets
• Ability to utilize all Company provided resources and technology
• Strong leadership and organizational skills 
• Proven ability to coach and manage needs and concerns of multiple associates
• Advanced selling skills to create and sell-in complex customer specific promotional programs & key initiatives
• Bachelor's degree (B. A.) from four-year College or university; or 3 to 5 years of related experience and/or training; or an equivalent combination of education and experience
• Excellent communication, leadership, and organizational, people management skills
• Proven ability to coach and manage needs and concerns of multiple associates. Able to display key leadership skills while managing people
• Strong leadership and organizational skills
• Relationship building, customer collaboration
• Ability to effectively communicate with all levels of internal/external management
• Previous sales planning and reporting experience
• Ability to respond to inquiries or complaints from customers
• Previous management experience required
• Experience as an Area Manager or Key Account Manager preferred
• Able to quickly learn the internal UNITED systems, SAP, and Margin Minder as well as have Intermediate skills using MS Office Excel, PPT, and Word

Physical Requirements

Position will be required to comply with the CCBCU Personal Protective Equipment Program. Position is required to wear safety toed shoes when performing the following tasks: Operating Powered Industrial Equipment or Working in an Area where Powered Industrial Equipment is in use, Fleet Maintenance, Working with Palletized Product, Use of Hand Trucks/Dollies to Deliver Product, Cooler Services, etc.

(X) None = 0% (0 hrs)

(L) Limited = 1% (1 hr)

(O) Occasionally = 2%-25% (1-2 hrs)

(F) Frequently = 26%-50% (3-4 hrs)

(R) Repeatedly = 51%-75% (5-6 hrs)

(C) Continuously = 76%-100% (7+ hrs)