Learning Management Specialist

General Purpose

The Learning Management Specialist is responsible for managing, executing, and optimizing learning operations, systems, and processes that enable the successful delivery of enterprise learning and talent development initiatives.

Duties and Responsibilities

Learning Operations & Execution

• Execute end-to-end learning operations, ensuring timely and effective delivery of training programs aligned with business priorities
• Manage and continuously enhance Learning Management System (LMS) governance, ensuring data integrity, process efficiency and compliance.
• Deploy and support onboarding and certification processes.
• Lead training deployments as CDL Academy / Fleet Academy, including vendor communication, ceremony celebration planning and execution

Data, Reporting & Planning

• Develop and manage learning analytics dashboards and executive reporting, providing visibility into program performance, learner engagement, completion rates, and key capability-building metrics.
• Drive training planning activities by monitoring progress against annual learning roadmaps, identifying risks, gaps, and opportunities.
• Conduct analysis of learning and development data to evaluate program effectiveness, measure organizational impact, and identify trends.
• Transform learning data into actionable business insights, providing recommendations to leaders and HR stakeholders that support decision-making, workforce capability development.
• Manage learning program budgets and expense tracking processes.
• Identify opportunities to enhance reporting capabilities, analytics tools, and measurement methodologies.

Stakeholder & Learner Experience support

• Partner with HRBPs to align on training needs, drive follow-ups, and ensure adoption of learning initiatives
• Serve as the primary point of contact for training-related inquiries
• Define in coordination with leaders, the target audiences, and communicate for training programs
• Coordinate the workflow and deliverables of instructional designers
• Review and provide input on training materials to ensure alignment with standards

Training Administration & Logistics

• Planning and execution of learning program logistics, ensuring alignment with learning objectives.
• Manage relationships with external vendors and learning partners.
• Coordinate cross-functional stakeholders to ensure alignment on schedules, requirements, communications, and program deliverables.
• Track action items and support follow-ups from meetings, ensuring timely completion of agreed activities
• Provide administrative support to learning initiatives

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, Education, or a related field required.
• Preferred: HR specialization. HR certificate
• 3–5 years of experience in Talent Management, Learning & Development, Human Resources, Organizational Development, or related areas.
• Ability to manage multiple priorities and administrative processes simultaneously, ensuring accuracy and timely execution in a fast-paced environment
• Strong organizational, time management, and problem-solving skills, with attention to detail and ownership of deliverables
• Proficiency in Microsoft Office and learning systems
• Effective communication skills
• Solid understanding of talent processes
• Experience in administrative, coordinator, or similar roles
• Demonstrated ability to work independently
• Interest in continuous learning and professional development within HR