RCT Fleet Maintenance Operations Specialist

Job Overview

The Fleet Maintenance Operations Specialist is responsible for coordinating the procurement and inventory management of parts and supplies, supporting warranty claims, ensuring vendor compliance, and upholding audit and process integrity for fleet maintenance operations. This role plays a critical part in reducing downtime, controlling costs, and ensuring efficient support of fleet repairs across multiple locations.

Duties & Responsibilities

• Parts Procurement & Inventory Management
  • Source, order, and receive parts for Inventory replenishment.
  • Enter new parts into the inventory management system, ensuring information is entered correctly.
  • Manager inventory set up and parts requisition to ensure effective cost control and part availability.
  • Monitors Nonstock parts for consumption.
  • Work with local management to control and eliminate no use parts on hand.
• Vendor Management & Transactions
  • Process credits and rebills to correct closed invoices.
  • Manage outside service providers invoicing processing.
• Warranty & Campaign Support
  • Oversee warranty parts returns and track credit transactions.
  • File and monitor warranty claims for qualifying parts and equipment by collecting and submitting necessary documentation.
  • Track and manage OEM and supplier-led campaigns or recalls across the fleet.
  • Distribute campaign and recall bulletins to shop supervisors and technicians for execution.
• Audits & Process Compliance
  • Audit customer rate tables to verify accuracy and compliance with pricing structures.
  • Partner with Accounts Payable/Finance to resolve discrepancies.
• Working Conditions
  • Primarily office-based with frequent coordination with shop floor personnel.
  • Occasional travel to vendor locations or facilities.
  • May be required to lift and handle parts and equipment (up to 30 lbs).
• Customer service
  • Follow Service level agreement for processing customer invoicing. Which would include portal submission.
  • Support Repair order processing on a as needed basis.
  • Audit and process any open customer invoices.

Knowledge, Skills, & Abilities

• Working knowledge of fleet maintenance software and inventory systems.
• Strong analytical and organizational skills.
• Excellent communication and vendor management capabilities.

Minimum Qualifications

• 2 years of education beyond high school in college or technical school
• 2+ years of experience in fleet maintenance, inventory, or parts procurement roles.
• Knowledge acquired through 1 to 2 years of work experience

Preferred Qualifications

• Associate’s degree in Business, or Supply Chain

Work Environment

Office environment