Manager CCH Sales

Job Overview

The Manager CCH Sales drives sales performance and development of their direct reports, influencing Region Sales Areas activity within the Customer Connection Hub (CCH) to meet or exceed targeted goals in revenue, Dead Net Gross Profit (DNGP), and marketing execution. The Manager CCH Sales serves as a point of contact for business partners and stakeholders, to manage teammates resolving issues related to sales, delivery, and/or myCoke (self-service online engagement platform). The Manager CCH Sales is also responsible for optimizing team efficiencies with a focus on quality interactions, productivity, and resolution of sales and customer service opportunities, while monitoring key performance metrics and managing resources effectively to deliver the business plan.

Duties & Responsibilities

• Lead, coach, develop, and performance manage a CCH sales team to achieve budgeted sales goals, key performance indicators, and business results while fostering accountability, engagement, and career development.
• Analyze sales performance metrics, scorecards, and operational reports to identify opportunities, implement action plans, and drive continuous improvement in team and business performance.
• Execute commercial, marketing, and revenue growth strategies including sales promotions, incentive programs, and local market initiatives to maximize performance across assigned lines of business.
• Build and maintain strong cross-functional partnerships with sales leadership, field teams, delivery operations, and business stakeholders to align priorities, support execution, and drive organizational results.
• Establish effective communication, management routines, and operational processes that support commercial plan execution, improve efficiency, facilitate informed decision-making, and ensure alignment across teams.
• Support workforce planning, staffing decisions, organizational initiatives, and special projects while promoting a culture of transparency, servant leadership, customer focus, continuous improvement, and shared accountability.
• Other duties as assigned

Knowledge, Skills, & Abilities

• Prior leadership and management experience.
• Must demonstrate strategy and execution, and organizational skills.
• Cross-functional relationship building necessary while leading, teaching, coaching, and executing the commercial plan.

Minimum Qualifications

• High school diploma or GED
• Knowledge acquired through 3-5 years of work experience

Preferred Qualifications

• Bachelor’s degree in Business, Business Management, Communications, or Finance
• Prior experience in bottler industries, including sales, warehouse, and delivery operations preferred. 

Work Environment

• Office Environment
• Minimum 25%-40% travel requirements