Logistics Operations Planning Analyst
Charlotte, NC, US, 28216
Requisition ID: 236414
Locations: Charlotte
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Job Overview
The Logistics Operations Planning Analyst is part of a team responsible for planning over 414,000 delivery routes annually, covering 32 million miles and servicing 3 million stops. This role supports daily operations impacting 5,000+ employees and 10,000 customers across multiple delivery modes. The analyst ensures warehouse Service Level Agreements are met while optimizing vehicle usage based on volume, resource availability, and customer receiving hours. Tools used include SAP, LEO, Excel, and various online platforms. The Route Planning Analyst also manages delivery scheduling for Wholesale Clubs and ARTM customers using dedicated customer portals.
Duties & Responsibilities
- The Logistics Operations Planning Analyst is responsible for managing the planning process for 1.5 million cases each day, which amounts to over 365 million cases annually. This role involves planning 10,500 daily delivery stops, leading to more than 3 million per year. The analyst team also plans 112,000 miles every day, totaling over 32 million miles per year, which directly impacts the company's expenses. The workday can vary depending on daily volume, holidays, and Fridays, as these factors require additional planning for the weekend and the following Monday.
- The Logistics Operations Planning Analyst supports 68 warehouses and directly affects over 5,000 employees. In addition, the analyst is responsible for determining the daily utilization of class A & B vehicle assets, which typically range from 1,500 to 2,000 delivery routes. Using advanced tools such as SAP, LEO, and Excel, analysts assess special delivery requests, ensure appropriate dock times for club stores, and collaborate with sales offices to confirm that sufficient resources are available daily.
- The Logistics Operations Planning Analyst establishes and maintains effective planning data, communication, and relationships across multiple distribution centers and warehouses, including delivery supervisors, warehouse managers, distribution specialists, planning managers, and leads. This ensures optimal planning outcomes. The analyst provides daily recaps of the planning process and schedules meetings with warehouse and delivery team members to review routing productivity and past plans, identifying opportunities for improved efficiency.
- Maintains accurate documentation and vehicle assignments for all distribution centers, such as customer-specific requirements, restrictions, points of contact, notes, and service level agreements, and accurate vehicle assignments that all directly impact the daily planning process.
- The Logistics Operations Planning Analyst will participate in departmental meetings and one-on-one sessions to review updates about the company, department, and commercial strategy. Additionally, the analyst will examine route planning and sales reports and key metrics to identify areas for improvement and develop actionable plans.
Knowledge, Skills, & Abilities
- Excellent communication (oral and written) skills; Proficient in Excel, SAP, SharePoint; Attention to detail; Analytical; Effective time management and problem-solving skills; Team-oriented mindset with the ability to collaborate internally and externally.
Minimum Qualifications
- High School Diploma or GED
- Up to 12 months experience
Preferred Qualifications
- N/A
Work Environment
Office Environment
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Charlotte