HR Solutions Partner I

Job Overview

The HR Solutions Partner I is responsible for serving as the primary recipient of organization-wide Personnel Action Forms and Position Change Forms through ServiceNow requests. The role works with HR staff to validate requests and the accurate completion or routing of each form based on HR processes. The position is also tasked with monitoring the creation and ongoing maintenance of the company's employee data in SAP SuccessFactors in a way that ensures data integrity, operational excellence, and accurate and on-time processes including payroll, system interfaces, and reporting. This role will ensure data accuracy and records are complete, accurate, and consistent while supporting varying levels of leadership throughout the organization.

Duties & Responsibilities

• Conducts root cause analysis to determine downstream impacts of master data records and provide recommendations to ensure accuracy and data integrity within internal and external systems.
• Serves as a resource and guide for managers as it relates to SAP SuccessFactors master data and position management. Maintain employee records and ensure the highest level of accuracy for data entered in HR data systems to ensure successful data audits.
• Leads audits of data entry in HCM on a regular basis to review data accuracy and compliance and serve as the initial escalation point for HR data corrections, while escalating further as needed and executing approved corrections.
• Serves as a subject matter expert and provides HCM data support for HR staff, all associate end-users, and members of senior management.
• Leads the initiation of technology service requests to revise or develop existing or new HCM modules for processing data, reports, or payments.
• Adheres to organizational and department-specific safety, confidentiality, values, policies, and standards, while using functional and technical knowledge to provide end-users with general guidance and informal training as needed.
• Assists with creating internal training tools and process manuals for staff to maximize effective use of the HCM system.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Advanced computer skills are necessary with MS Office programs including Word, Excel, PowerPoint, and Outlook
• Experience with SAP SuccessFactors (preferred) or similar HRIS
• Customer-focused approach to building positive relationships at all levels of the organization.
• Proven high attention to detail and data entry integrity.
• Ability to multitask and work on multiple projects simultaneously.
• Excellent communication and collaboration skills
• Confident and mature disposition
• Ability to maintain confidentiality when using HCM modules and Payroll Solutions in SAP environment.

Minimum Qualifications

• High school diploma or GED; Bachelor's degree (4 years)
• Knowledge acquired through 1 to up to 3 years of work experience

Preferred Qualifications

• Bachelor's Degree in Business Management, Computer Technology, Data Analytics or related experience.
• 1-3 years experience in a data maintenance role

Work Environment

Office Environment 

In office 4 days a week, 1 day remote

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