Field Operations Sr Manager

Job Overview

The Quality Field Operations Compliance Sr. Manager is responsible for monitoring, engaging, supporting, and training manufacturing, distribution, and sales for Quality Compliance, Food Safety, Regulatory, Brand, and Certification requirements in CCCI territories.  The Quality Field Operations Compliance Sr. Manager is also responsible for communicating with and presenting to internal and external stakeholders; providing strategic guidance and resources to support and improve processes related to Quality functions that will enhance the customer experience; and providing support for manufacturing, distribution, and sales. The role will require travel throughout the territory they are assigned and attending meetings with cross-functional teams when scheduled. Additionally, this role is responsible for Business planning for warehouse teams to achieve Quality, Food Safety, and regulatory goals; facilitating Warehouse training activities including but not limited to GMP, sanitation processes, process capability, FDA compliance, and QA personnel competency; leading process improvement management activities. 

Duties & Responsibilities

•    Leads the implementation and management support of CMS and the manufacturing and supply chain quality, food safety, and regulatory programs by leveraging expertise and collaborating with internal stakeholders
•    Assesses programs that can measure and identify product and system issues throughout the Warehouse and supply chain system and drives continual improvement projects within the Total Product Management arena.  
•    Ensures correct programs are in place to ensure product quality and food safety regulations are met in our Warehouse operation sites.  
•    Ensures that major customers' needs are met from customer service and quality standpoint through the development of relevant measurement systems that can track quality progress within their support function
•    Liaises when a customer service issue comes into question or a product quality issue arises between manufacturing, warehouse, and supporting departmental areas
•    Serves as a subject matter expert by providing relevant food safety regulations within the industry
•    Assists and supports the Product Supply organization in meeting the established Quality goals and objectives
 

Knowledge, Skills, & Abilities

•    Excellent organizational and planning skills
•    Ability to communicate cross-functionally
•    Ability to work without supervision successfully
•    Elevated trust and integrity
•    Familiar with the various software support systems used within product supply department for quality support functions
•    Excellent communication skills to interact cross-functionally through written, verbal, and presentation
•    Bachelor's degree (4 years)
•    Knowledge acquired through 7 or more years of work experience

Minimum Qualifications

• Bachelor's degree (4 years)
• Knowledge acquired through 7 or more years of work experience

Work Environment

Office Environment

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